Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During high order volumes, processing times may be slightly delayed. Customers will be notified if there is a significant delay in shipment.

Shipping Rates & Delivery Times

Shipping charges are calculated at checkout based on the customer's location and selected shipping method.

Estimated delivery times:

  • Local Delivery: 2–5 business days
  • Nationwide Delivery: 3–7 business days
  • International Delivery: 7–21 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and shipment details.

Shipping Areas

We currently ship to selected domestic and international locations. If your area is unavailable during checkout, please contact our support team for assistance.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided during checkout.

Lost or Damaged Packages

If your package is lost, damaged, or delayed during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Delivery Delays

We are not liable for shipping delays caused by circumstances beyond our control, including weather events, customs clearance, carrier disruptions, or public holidays.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@yourstore.com

Phone: +92 XXX XXXXXXX

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM